Privacy Policy

Effective Date: January 1, 2025

TileShield Roofing respects your privacy. This policy explains what information we collect when you visit our website or contact us about tile roof replacement in Linden, New Jersey, how we use it, and the choices you have. We keep it simple and straightforward because that's how we do business.

Information We Collect

When you request a quote or contact us, we collect your name, phone number, email address, and the property address where you need roofing work. We also collect details about your roof project so we can give you accurate pricing.

When you browse our website, we automatically collect your IP address, browser type, device information, and the pages you visit. This helps us understand how people find and use our site.

How We Use Information

We use your contact details to respond to your request, schedule a roof inspection, and provide a written estimate. We also use your information to communicate about your project, send invoices, and follow up on warranty service.

We use website data to improve our site, make our services easier to find, and understand which pages are most helpful to homeowners in Linden and nearby areas.

Cookies and Tracking

Our website uses cookies to remember your preferences and track how you interact with our pages. Cookies are small files stored on your device that help us improve your browsing experience.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as well.

Analytics and Third-Party Tools

We use third-party analytics tools like Google Analytics to see how visitors find our website and which pages they visit. These tools collect anonymous data and do not identify you personally.

We may also use third-party services for scheduling, customer communication, or payment processing. These providers have their own privacy policies, and we encourage you to review them.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We share your details only with our own team members and trusted service providers who help us complete your roofing project.

We may disclose your information if required by law, to protect our legal rights, or in connection with a business transfer. We will always take steps to protect your privacy.

Data Retention

We keep your contact and project information for as long as needed to provide services, honor warranties, and meet legal requirements. When we no longer need your data, we securely delete or anonymize it.

If you ask us to remove your information, we will do so unless we are required to keep it for legal or warranty purposes.

Data Security

We use reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. This includes secure servers, encryption, and limiting access to only those who need it.

No method of transmission over the internet is completely secure. While we work hard to protect your data, we cannot guarantee absolute security.

User Rights

You have the right to request access to the personal information we hold about you. You can also ask us to correct, update, or delete your information.

To exercise any of these rights, contact us using the details below. We will respond within a reasonable time and help you with your request.

Children's Privacy

Our services are for homeowners and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we will post the new version on this page with a new effective date. We encourage you to review this page periodically.

Your continued use of our website or services after changes are posted means you accept the updated policy.

Contact Us About Privacy